This website uses cookies to ensure you get the best experience.

Remote Recruitment and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor
Skip to main content
Customer Support · South Africa · Fully Remote

Customer Support Representative

Fully remote role for South African talent working with UK companies. Apply now via RemoteRecruitment.

We usually respond within a week

Location: Fully Remote (South Africa)

Company: Remote Recruitment

Engagement: Full-Time

Compensation: R8,000 – R14,000/month

Training: Included

About the Role

We are hiring an entry-level Customer Support Representative to assist UK-based clients with customer queries and support requests. This is a fully remote, full-time opportunity for South African candidates — no experience required, as all training is provided. If you are a great communicator who loves helping people, this role is for you.

Key Responsibilities

  • Handle customer enquiries via email, chat, and phone for UK clients

  • Resolve complaints and escalate complex issues where necessary

  • Maintain customer records and update CRM systems

  • Provide product and service information to customers

  • Meet response time and quality targets set by the team

Requirements

  • Matric certificate (Grade 12) or equivalent

  • Excellent written and verbal communication skills in English

  • Friendly, patient, and customer-focused attitude

  • Basic computer literacy

  • No prior experience required — full training provided

Equipment & Setup

  • Reliable laptop or desktop computer

  • Stable internet connection (minimum 10 Mbps)

  • Quiet, dedicated home workspace

  • Backup power solution (UPS or inverter recommended)

What's on Offer

  • Competitive salary of R8,000 – R14,000/month

  • Fully remote — work from anywhere in South Africa

  • Comprehensive training and onboarding

  • Stable long-term employment with UK clients

  • Positive team culture and regular performance feedback

Department
Customer Support
Locations
South Africa
Remote status
Fully Remote

About Remote Recruitment

Remote Recruitment helps South African professionals secure flexible remote contract opportunities with UK companies, connecting independent contractors with businesses where they can thrive and make an impact.

Founded in 2022
Customer Support · South Africa · Fully Remote

Customer Support Representative

Fully remote role for South African talent working with UK companies. Apply now via RemoteRecruitment.

Loading application form

Applicant tracking system by Teamtailor