Job Title: Help Desk Agent – No Experience Needed

Salary: R25 000 per month

Location: Remote

Employment Type: Full-Time

About the Role

Are you a great communicator with a passion for helping people? We’re looking for enthusiastic and driven individuals to join our growing call centre team. No prior experience is required – just a positive attitude and a willingness to learn!

About Us

We are a forward-thinking company that believes in the power of remote talent. Our team is a dynamic mix of creativity, innovation, and drive, united in revolutionizing the way businesses connect with skilled professionals worldwide. If you’re ready to launch your career in customer service, we’d love to hear from you!

What You’ll Do

• Handle inbound and outbound customer calls in a professional manner
• Assist customers by answering inquiries, providing product information, and resolving issues
• Maintain accurate records of customer interactions
• Work towards achieving daily and weekly performance targets
• Collaborate with team members to improve customer satisfaction

What We’re Looking For

• Strong verbal and written communication skills
• A friendly and confident phone manner
• Ability to handle customer queries with patience and professionalism
• Willingness to learn and grow in a fast-paced environment
• Basic computer skills and ability to navigate multiple systems

What We Offer

• Competitive salary with performance-based incentives
• Comprehensive training and ongoing support
• Career growth opportunities within the company
• A supportive and collaborative team environment
• Flexible working arrangements

Equipment Requirements

• A reliable internet connection
• A laptop or desktop computer
• A headset with a microphone