Contact Center Agent

Salary: R20,000 per month

Location: Fully Remote, South Africa

Working Hours: Monday to Friday, 8 AM – 4 PM UK Time

Job Description

Looking for an exciting remote opportunity? Join our team as a Virtual Call Centre Agent, where you'll handle customer inquiries professionally over the phone. No prior experience is needed—comprehensive training is provided! This role is ideal for individuals with strong communication skills who thrive in a fast-paced environment

Key Responsibilities

• Answer inbound customer calls and make outbound follow-up calls
• Provide accurate information about products and services
• Assist customers with inquiries and troubleshoot basic issues
• Document call details and update customer records
• Follow up on customer concerns to ensure satisfaction

Requirements

• Strong verbal communication and active listening skills
• Basic computer literacy, including familiarity with CRM systems (training provided)
• Ability to work remotely with a stable internet connection and a quiet workspace
• No prior experience required—full training provided!