Job Title: Customer Care Advisor

Salary: R22,000 per month

Employment Type: Full-Time

Location: Remote

Join Our Dynamic Team as a Customer Care Advisor!

Are you a confident communicator with a knack for building rapport and scheduling high-value appointments? Do you thrive in a fast-paced environment where your organisational skills and persuasive abilities make a direct impact? If so, we want YOU to be part of our team!

We’re looking for a results-driven Customer Care Advisor to connect with potential clients, secure valuable meetings, and play a key role in our business growth. If you’re passionate about customer interaction and looking for a career with real growth potential, this is the perfect opportunity.

About Us

At Remote Recruitment, we specialise in helping top South African talent secure rewarding roles with UK-based employers. Our mission is to provide professionals with exciting career opportunities while ensuring businesses get access to world-class expertise. With a strong focus on professional development and long-term success, we offer a supportive and collaborative work environment where your contributions truly matter.

What You’ll Do

• Engage with potential clients via outbound calls and digital communication.
• Schedule and confirm high-value appointments with decision-makers.
• Follow up on leads and nurture client relationships to maximise conversions.
• Maintain accurate records of client interactions and scheduled meetings.
• Collaborate with sales and customer service teams to optimise the scheduling process.
• Meet and exceed performance targets in a structured and supportive environment.

What We’re Looking For

• At least 1 year of experience in appointment setting, telesales, or customer engagement.
• Exceptional verbal and written communication skills.
• A confident and professional phone manner with strong persuasion skills.
• Ability to handle objections calmly and maintain a positive client experience.
• Strong organisational and time-management abilities.
• Basic computer proficiency and ability to navigate multiple systems.