Account Manager
Location: South Africa-based, UK hours (Monday to Friday, 8 am–5 pm)
Salary: R28,000 pm
Job Type: Fully Remote
Start Date: ASAP

Company and Industry Overview

Join a forward-thinking company that connects world-class South African talent with leading UK businesses. Operating within the dynamic sales and customer relationship industry, the company plays a pivotal role in helping clients scale by delivering exceptional customer account management services. By working here, you will be part of a team that values innovation, continuous improvement, and meaningful client relationships.

Relevant Skills Required

• Strong relationship-building and account management skills
• Proficiency in CRM tools (e.g., FreshSales)
• Excellent communication and negotiation abilities
• Analytical mindset for inventory and order management
• Problem-solving skills and attention to detail

Key Responsibilities

• Account Management: Manage and nurture client accounts, ensuring customer satisfaction and long-term partnerships
• Business Growth: Collaborate with customers to grow their business and maintain optimal inventory levels
• Data-Driven Expansion: Lead data-driven account farming to identify and capitalise on new sales opportunities
• Debt Collection Support: Assist with debt collection processes related to managed accounts
• CRM Updates: Maintain data accuracy and update customer profiles within the CRM system
• Client Reporting: Provide regular account updates and insights to key stakeholders